Effective Date: September 2024

1. Introduction

Welcome to Fashion2Know! We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices in compliance with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data Controllers

  • Fashion2Know
  • Contact Email: privacy@fashion2know.com

3. Information We Collect

  • Personal Identification Information: Includes your name, email address, and other details you voluntarily provide.
  • Usage Data: Includes IP address, browser type, and pages visited on our Website.
  • Transaction Data: Includes details of purchases and interactions with our services.

4. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: Process transactions, manage your account, and offer customer support.
  • To Improve Our Website: Analyze usage patterns and enhance your experience.
  • For Marketing: Send updates and promotional materials with your consent. You can opt out at any time.
  • To Comply with Legal Obligations: Fulfill legal requirements and protect our rights.

5. Legal Basis for Processing (GDPR)

Our processing of personal data is based on:

  • Contractual Necessity: To fulfill contracts, such as processing transactions.
  • Legitimate Interests: To improve our Website and services, balancing your interests and rights.
  • Consent: For marketing activities, where applicable.

6. Your Data Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Correction: Request updates to incorrect data.
  • Deletion: Request removal of your data under certain conditions.
  • Objection: Object to data processing, especially for marketing.
  • Restriction: Limit the processing of your data.
  • Portability: Request your data be transferred to another organization.
  • Opt-Out: Under CCPA, opt out of the sale of your personal information.

To exercise these rights, contact us at privacy@fashion2know.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill our obligations and comply with legal requirements:

  • Transaction Data: Retained for up to 10 years from the last interaction.
  • Account Data: Retained for up to 10 years after account cancellation.

8. Data Sharing and Transfers

We may share your data with:

  • Service Providers: Third parties that assist with Website operations, payment processing, and marketing.
  • Legal Authorities: When required by law or to protect our rights.

For transfers outside the EEA or USA, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses.

9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated. Please review this Privacy Policy periodically.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@fashion2know.com

Thank you for trusting Fashion2Know with your personal information.